Critical Facilitation Skills for Leaders (UT-Critical-Facilitation-Skills-for-Leaders)

Course Description

Students will learn how to develop and apply facilitation techniques to support their team at every stage of the team life cycle. Students will enhance their interpersonal competencies and observational abilities to deal with disruptions and more.

Course Outline

1. The Importance of Facilitation

• Being an Effective Facilitator

• Harnessing Knowledge, Experience, and Diversity

• Encouraging Group Motivation and Commitment

• Observing the Team Process

2. Facilitating Process and Content

• Identifying Process and Content Elements

• Managing the Flow

• Resolving Tensions and Disagreement

3. Setting the Stage for Facilitation

• Laying the Groundwork,

• Educating Participants, and Securing Support

• Selecting the Right Facilitator

• Planning for a Facilitated Meeting

4. Facilitating Team Development

• Encouraging Participation

• Recognizing Stages in the Team Life Cycle

• Supporting the Team through the Stages

5. Building Consensus and Reaching Decisions

• Gathering and Presenting Data

• Synthesizing and Summarizing

• Identifying Options and Brainstorming

• Facilitating SWOT Analysis

• Creating a Short List

• Using the Multi-Option technique

6. Disruptions, Dysfunctions and Interventions

• Handling Disruptions and Difficult Behavior

• Addressing Dysfunction

• Agreeing on Ground Rules

• Restating and Reframing

Course Objectives

• Apply techniques to encourage participation and reach consensus
• Utilize facilitative questioning techniques
• Recognize indicators to facilitate each stage of the team process
• Deal constructively with disruptions and typical problem behavior
• Implement interventions appropriately
• Plan and run a focused discussion, meeting or event

Course Prerequisites

There are no prerequisites for this course.

Course Information

Length: 2 day

Format: Lecture and Lab

Delivery Method: n/a

Max. Capacity: 16

Who Should Attend

Leaders and professionals who manage teams or groups and are responsible for their outcomes will benefit from this course.