Course Description
The Developing Positive Relationships at Work training course is a learning experience that organizations need to ensure that individuals unite around a common mission, value diversity, rise above personal slights, take responsibility, and cultivate an environment based on trust.
This training will help you model the behavior you want as well as teach the value of getting to know your employees as individuals. People spend a lot of time at work, so work relationships are important. If the office is a positive place with a sense of collaboration, employees will thrive. Encouragement, sharing and camaraderie lead to higher levels of productivity and job satisfaction.
Course Outline
Module One: Unite around a Common Mission
- Find a common purpose
- Build trust
- Trust in action
Module Two: Model What You Want
- Relate to others
- Help others succeed
- Face differences directly
Module Three: Actively Manage Relationships
- Manage, donĂt manipulate
- Values assessment
- Use the Golden Rule
Module Four: Dealing with Less-than-Ideal Relationships
- How to improve it
- Decide what to do about it
- Try to survive it
- Constructive confrontations
- Decide to detach
Module Five: Expect the Best
- Best attitude
- Best results
Appendix
- Action plan
- Course review
- Suggested resource list
Course Objectives
- Base every working relationship on a common purpose.
- Demonstrate actions that build trust and avoid those that erode trust.
- Model the positive relationship behaviors you seek in others.
- Manage, not manipulate, relationships.
- Implement strategies to improve or survive relationships.
- Set boundaries and stand your ground.
- Create an effective individual development plan.
Course Prerequisites
There are no prerequisites for this course.
Course Information
Length: 1 day
Format: Lecture and Lab
Delivery Method: n/a
Max. Capacity: 16
Schedule
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