Course Description
In this course, you will learn to become proficient in the art of persuasion, selecting and utilizing appropriate styles and strategies to have the most influential effect, as well as understanding how to protect yourself from being manipulated by others.
Course Outline
1. An Influence Baseline
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Enabling Collaboration
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Facilitating Constructive Dialogue
2. Elements of Influence
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Focusing on the Outcome
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Seeing Influence as a Mental Equation
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Differentiating Influence from Manipulation
3. Power and Persuasion
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Developing and Using Power Sources
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Developing the Art of Persuasion
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Appealing to Integrity, Emotions, and Intellect
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Building Five Types of Trust
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Applying Five Principles of Influence
4. A Network of Influence
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Building a Purposeful Network
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Strategic Reputation Management
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Protecting Your Credibility
5. Applying Influence Strategies
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Adapting the Approach
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Identifying Thinking Differences
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Applying Strategies to Styles
6. Working With Resistance
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Encountering and Addressing Resistance
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Building Collaboration through Quality Dialogue
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Getting Results through Persistence and Persuasion
Course Objectives
- Build workplace relationships based on mutual trust and respect
- Collaborate effectively through influence and persuasion
- Recognize and enhance your sources of personal power
- Choose and apply appropriate influence strategies
- Work with resistance to gain commitment and buy-in
Course Prerequisites
There are no prerequisites for this course.
Course Information
Length: 2 day
Format: Lecture and Lab
Delivery Method: n/a
Max. Capacity: 16
Schedule
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Who Should Attend
Any professionals who need to work effectively with others without direct authority, as well as mid- and upper-level executives and managers who would benefit from understanding the motivations of others to achieve successful results for the business.