Course Description
Students will learn the essential strategies and techniques needed to guide negotiations from opening discussions through to a positive result. Students will leave with practical solutions to negotiating effectively.
Course Outline
1. Negotiation Introduced
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Identifying Integrative and Distributive Negotiation Types
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Understanding the Three Phases of Negotiation
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Strengthening Negotiation Skills
2. Preparing for Your Negotiation
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Establishing Personal Boundaries
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Deciding on Your WATNA and BATNA and Negotiating Based on Them
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Preparing and Sticking to Your Plan
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Negotiation Strategies
3. Negotiation Process for Success
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Setting the Time and Place
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Avoiding Negative Environments
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Establishing Common Ground and Building Momentum
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Creating a Negotiation Framework, Agreeing on Issues, and Maintaining a Positive Framework
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Working through the Five Steps of Negotiation
4. Best Practices
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Starting Off on the Right Foot
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What to Share and What to Keep to Yourself
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Knowing What to Expect
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Utilizing the Top Ten Negotiation Techniques
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Managing an Impasse
5. Negotiation Tools & Techniques
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Reviewing the Three Ways to See Your Options
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Creating a Mutual Gain Solution
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Agreeing on Wants - Working with What You Want and What They Want
6. Consensus & Agreement
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Building Consensus
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Consolidating and Finalizing an Agreement
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Controlling Your Emotions and Dealing with Personal Attacks
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Walking Away When Necessary
Course Objectives
- Develop the necessary skills to negotiate like a pro
- Prepare for a negotiation applying best practices
- Utilize industry-standard tools and techniques
- Create your Best Alternative to a Negotiated Agreement (BATNA)
- Build common ground and consensus in your negotiation strategies
- Negotiate with experts to develop your skills for success
Course Prerequisites
There are no prerequisites for this course.
Course Information
Length: 2 day
Format: Lecture and Lab
Delivery Method: n/a
Max. Capacity: 16
Schedule
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