Cisco TelePresence Endpoint Installation, Configuring and Troubleshooting (TEICT-CT)

Course Description

Telepresnce Endpoint Installation, Configuring, and Troubleshooting (TEICT-CT)

This 3-day, hands-on Telepresence Endpoint Installation, Configuring, and Troubleshooting (TEICT-CT) instructor-led course focuses on the skills and knowledge for Collaboration Entry Level Administrator and Technicians. Students Install, Configure, and Troubleshoot Cisco Collaboration Endpoints. Students will also set up Cisco WEBEX Endpoints. 

  • Course Updated with On-Prem Registed Endpoints and Cloud Registered Endpoint
  • All supported Collaboration Endpoints are covered
  • Anyone Responsible for deploying endpoint should sit this course

In Cisco Telepresnce Endpoint Installation, Configuring, and Troubleshooting (TEICT-CT), students will use the endpoints, VCS/Expressway, CUCM, and TMS to monitor and Troubleshoot Endpoints.

The software applications that are covered in this course include:

  • Cisco Endpoints
  • Cisco Unified Communications Manager 11.5
  • Cisco VCS/Expressway 8.10
  • Cisco TMS Server (TMS) 15.6
  • Cisco TelePresence Conductor/ Telepresence Server
  • Cisco Meeting Server


  • Basic Windows Knowledge
  • Working knowledge of basic IP networking


  1. Implement Cisco Collaboration Endpoints
  2. Register, Configure and Verify Telepresence SX80, EX90 8800 Series IP Phones and Jabber to Cisco Unified Communications Manager
  3. Monitor and Troubleshoot Cisco Endpoints registered on CUCM
  4. Register, Configure and Verify Telepresence SX10, C60, to VCS and Expressway
  5. Monitor and Troubleshoot Cisco Endpoints registered on VCS and Expressway
  6. Operate and Troubleshoot Cisco Collaboration Endpoints using the Web Interface
  7. Implement and Monitor Conferences on Cisco Collaboration Endpoints
  8. Use TMS to Configure and Monitor Telepresence Conferences

Course Information

Length: 3 day

Format: Lecture and Lab

Delivery Method: Virtual / Onsite

Max. Capacity: 16


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Geography & Location
Dec 20, 2021 - 3 day(s)
Dec 20, 2021
AMER, Remote-CST
$3595 USD
$3595 USD, 36 CLC

Who Should Attend

Network Video Technicians / Administrators, Voice/UC/Collaboration/Communications, Administrators/Engineers