Deploying, Configuring and Using Cisco WebEx Teams (WEBEX-TEAMS-CT)

Course Description

Deploying, Configuring, and Using Cisco Webex Teams (WEBEX-TEAMS-CT)

This is a five-day instructor-led Deploying, Configuring, and Using Cisco Webex Teams (WEBEX-TEAMS-CT) course where the students will learn how to Provision and Administer a Cisco WebEx Teams Solution. Students will provision Phones, Video Conferencing Units, WebEx Boards, and Meetings, as well as managing the WebEx Enterprise Meetings Sites.

In Deploying, Configuring, and Using Cisco Webex Teams (WEBEX-TEAMS-CT) students will also learn how to configure and manage WebEx Teams Hybrid services such as Hybrid Calling, Hybrid Calendar, Hybrid Directory Service, and Hybrid Data Security. 

Learning Objectives

  • Overview of Cisco WebEx Teams
  • Setting up and administrating the WebEx Teams Service Cisco WebEx Enterprise Site Management
  • WebEx Teams Messaging
  • WebEx Teams Meeting Features
  • WebEx Teams Calling
  • WebEx Teams Boards
  • Hybrid Calendaring Service
  • Hybrid Directory Service
  • Hybrid Calling / UCM Integration Service
  • Mesh Node (Hybrid Media Node) Service
  • WebEx Teams Security
  • Hybrid Data Security
  • WebEx Teams Care
  • Management / Troubleshooting the WebEx Teams Service WebEx Teams API


  1. Installing WebEx Teams Application
  2. Exploring the WebEx Teams Interface
  3. Using the WebEx Teams Control Hub
  4. Provisioning Users
  5. Provisioning the 8865 Phone
  6. Provisioning the cisco DX80 Telepresence unit
  7. Creating WebEx Teams Spaces
  8. Using Messaging
  9. Adding users to Spaces
  10. Creating Meetings
  11. Scheduling meetings
  12. Programing WebEx Teams Call Features
  13. Configure Hybrid Calling
  14. Configure Hybrid Calendar
  15. Configure Hybrid Directory Service
  16. Configure Hybrid Data Security
  17. Manage WebEx Enterprise Sites
  18. Making Phone calls
  19. Using the End user Self-care Portal
  20. Creating a WebEx Teams Care user
  21. Trouble Shooting WebEx Teams

Course Information

Length: 5 day

Format: Lecture and Lab

Delivery Method: Virtual / Onsite

Max. Capacity: 12


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Who Should Attend

WebEx Teams Power Users, Network Video Administrators, Collaboration Administrators, Network Video Engineer, Voice/UC/Collaboration/Communications Engineer, Collaboration Tools Engineer, Collaboration Sales/Systems Engineer