Implementing Automation for Cisco Collaboration Solutions (CLAUI)

Course Description

CLAUI - Implementing Automation for Cisco Collaboration Solutions

The Implementing Automation for Cisco Collaboration Solutions (CLAUI) v1.0 course teaches you how to implement Cisco® Collaboration automated, programmable solutions for voice, video, collaboration, and conferencing on-premises or in the cloud. Through a combination of lessons and hands-on labs, you will combine tools and processes to tackle communication challenges using key platforms including Cisco Unified Communications Manager, Cisco IP Phone Services, Cisco Unity® Connection, Cisco Finesse®, Cisco Collaboration Endpoints, Cisco Webex Teams™, and Cisco Webex® Meetings. 

Learning Objectives:

• Examine API and automation capabilities and concepts for Cisco Unified Communication Manager
• Examine API and automation capabilities and concepts for Cisco Unity Connection
• Examine API and automation capabilities and concepts for Cisco Finesse  
• Examine Experience API (xAPI) and automation capabilities and concepts for Cisco Collaboration endpoints 
• Examine API and automation capabilities and concepts for Cisco Webex Teams 
• Examine API and automation capabilities and concepts for Cisco Webex Meetings

Prerequisites

• Basic knowledge of Simple Object Access Protocol (SOAP) and REST APIs
• Basic programming and scripting skills in Python
• Intermediate knowledge in managing and configuring three or more of the following Cisco Collaboration offerings:
  • Cisco Unified Communications Manager
  • Cisco IP Phones
  • Cisco Finesse
  • Cisco Webex Devices (Collaboration and Video Endpoints)
  • Cisco Webex Teams

Labs

1. Configure the Initial Collaboration Lab Environment
2. Verify Phone Details
3. Configure Phone Line Labe
4. Configure User Pin
5. Configure System Forward No Answer Timer
6. Configure Route Plan Report
7. Deploy Basic SQL Query
8. Deploy Advanced SQL Query
9. Configure an Alternate Extension in Cisco Unity Connection
10. Configure Voicemail Pin
11. Verify Agent Settings
12. Deploy Gadget
13. Deploy Modify Call Via Video Codec
14. Configure System Name and Branding
15. Deploy and Monitor Video Call
16. Configure Custom Control Panel
17. Deploy Macro
18. Verify Cisco Webex Organization and License Information
19. Configure New Cisco Webex Teams Room
20. Deploy Interactive Bot
21. Deploy Widget
22. Configure Cisco Webex Meetings User
23. Configure and Record Cisco Webex Meeting
24. Verify System Status
25. Configure Host Access on Cisco Meeting Server Spaces

Course Information

Length: 3 day

Format: Lecture and Lab

Delivery Method: Virtual / Onsite

Max. Capacity: 16

Who Should Attend

Collaboration Sales Engineer Collaboration Software Developer Collaboration Solutions Architect, Consulting Systems Engineer, Network Administrator, Network Engineer, Network Manager, Software Architect, Software Developer, Systems Engineer, Technical Solutions Architect, Wireless Design Engineer, Wireless Engineer