Emotional Intelligence (UT-Pro-EI)

Course Description

Emotional intelligence, also called EQ, is the ability to be aware of, recognize and to manage emotions in themselves and others. and relationships. It’s a pivotal factor in personal and professional success. To discern between diļ¬€erent feelings and label them appropriately, use emotional information to guide thinking and behavior, and manage and/or adjust emotions to adapt to environments and achieve one's goal.

This workshop is based on the emotional intelligence model derived from Daniel Goleman’s work that is comprised by four domains: self-awareness, self-management, social awareness and relationship management. Nested within these are learnable competencies that enable us to improve performance in our personal lives, at work and as a leader.

Course Objectives

  1. Understand how emotions affect our behavior
  2. Become more self-aware and mindful
  3. Develop better self-control and motivation
  4. Connect with others by recognizing their needs
  5. Build strong relationships based on mutual respect and trust
  6. Apply EI to overcome challenging thought patterns and emotional states

Course Outline

1 - What Is Emotional Intelligence

  • What Is Emotional Intelligence
  • Emotions and Behavior
  • Goleman’s Model
  • Self-Awareness, Social Awareness, Self-Management, Relationship Management

2 - Self-Awareness

3 - Self-Management

4 - Social Awareness

5 - Relationship Management

6 - How Emotions Influence Us

  • Dealing with Stress
  • Emotional Filtering
  • Challenging Thought Patterns

7 - Summary


There are no prerequisites for this course.

Course Information

Length: 2 day

Format: Lecture and Lab

Delivery Method: n/a

Max. Capacity: 16


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