Course Description
Students will learn to understand the mechanics of the organization – reading and interpreting financials, making sound business decisions, and setting a course – while also developing the skills to guide and direct your workforce.
Course Outline
1. Gaining a Wider Perspective
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Understanding Business Acumen
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Improving Long and Short Term Interactions
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Finding and Recognizing Growth Opportunities
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Making Mindful Decisions
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How to Relate to Others
2. Understanding the Numbers
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Developing, Defining, and Reporting Key Performance Indicators (KPIs)
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Keeping Up with the Business
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Understanding Sales, Costs, and Profit Margin
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Monitoring Assets, Liabilities, Equity, and Financial Ratios
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Reviewing Income Statements, Balance Sheets, and Cash Flow Statements
3. Management Considerations
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Recognizing Talent and Organizational Management
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Thinking Critically - Asking the Right Questions, Evaluating the Situation, and Making the Decision
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Leveraging the Organization - Investing in Employees and Customers, Process Improvement, and Goal Alignment
4. Business Ethics
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Ensuring Ethical Obligations are Met
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Understanding Roles and Responsibilities
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Balancing Personal and Organizational Ethics
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Managing Ethically - Maintaining the 4 P\'s
5. Business Etiquette
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Maintaining Etiquette across Communication Platforms - Email, IMs, and Telephone
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Following Etiquette in Meetings
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Delivering Etiquette in Customer Interactions
Course Objectives
- Recognize the importance of the big picture in business planning
- Leverage financial information to make sound business decisions
- Identify the importance of other financial levers to your business
- Understand the importance of ethics on long-term business success
- Appreciate how business etiquette affects your organizational success
Course Prerequisites
There are no prerequisites for this course.
Course Information
Length: 1 day
Format: Lecture and Lab
Delivery Method: n/a
Max. Capacity: 16
Schedule
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Who Should Attend
Professionals desiring to improve their business planning, financial management, and decision-making skills and practice them in an ethical and professional manner will benefit from this course.