Course Description
Tracking issues is a critical component of your project management strategy. Jira provides a web based repository for creating, tracking, and reporting on feature requests, bugs reported, or managing your workflow. This hands-on course enables you to administer a Jira instance and "learn by doing". The course focus is on exploring best practices and practical skills through hands-on activities.
You'll also receive a copy of Jira Essentials - Fourth Edition by Patrick Li.
Course Outline
Getting started with Jira Administration
- JIRA conceptual review
- Core concepts
- Terminology
- Infrastructure
- Jira roles
Groups vs Roles
- Overview
- Project roles
- Creating a role
- Project scaling
- Jira User management
Project Resolution
- Project status
- Resolved status
- Resolution date
Schemes
- Overview
- Project scope schemes
- Adding users to schemes
- Issue type schemes
- Notification schemes
- Permission schemes
- Issue security schemes
- working with schemes
Jira as a Platform
- Overview
- What can be configured
- Basic Jira project setup
- Advanced project setup
- Workflows
- Overview
- Designing a workflow
- Defining a workflow
- Implementing a workflow
- Deploying workflows
- Workflow events
- Transitions and sub-tasks
- Custom Fields
- Overview
- Field types
- Field context
- Limiting contexts
- Adding contexts
- Screens and field configuration
- Best practices for custom fields
User Lifecycle
- Overview
- Adding users
- Adding third-party users
- Modifying users
- Deactivating users
Remote Jira Access
- Overview
- Emails
- SQL
- REST
- Webhooks
- XML and RSS
- Command Line Interface
- Integrating Jira with other applications
Migrating Data into Jira
- Overview
- Migration steps
- The CSV importer
- Jira cloud migration
Summary and Best Practices
- Looking back at the ìBig Picture
Course Objectives
Join an engaging hands-on learning environment, where you'll explore:
- Getting started with Jira Administration
- Groups vs Roles
- Project Resolution
- Schemes
- Jira as a Platform
- Workflows
- Custom Fields
- User Lifecycle
- Remote JIRA Access
- Migrating Data into Jira
This course has a 50% hands-on labs to 50% lecture ratio with engaging instruction, demos, group discussions, labs, and project work.
Course Prerequisites
You should have experience with the basic platform administration principles.
Course Information
Length: 2 day
Format: Lecture
Delivery Method: n/a
Max. Capacity: 16
Schedule
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